Contra: Customer Support [Weekend]

October 1, 2024
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Job Description

Headquarters: San Francisco, CA
URL: http://bit.ly/3kLhMdk

Contra is looking for a customer support specialist, located in the Philippines, to join our team. You’ll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is Friday 3am-11/12pm EST and weekends 8 am – 5pm EST

What you’ll be responsible for:

Provide support to users and address any issues or questions they may have.
Efficiently manage and execute daily operations tasks.
Ensure all tasks are completed in a timely manner, maintaining high-quality standards.

Tools you’ll be using: 

Hubspot 
Notion 
Looker
Retool 

Interview Process 

Loom Video 
Interview with Recruiting Team 
Paid Case Study and Presentation

To apply: https://weworkremotely.com/remote-jobs/contra-customer-support-weekend